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07580 069 796
07580 069 796

Matt Thompson-Taylor

07580 069 796

matt@travelconcierge.uk

A little about me...

Hi, I'm Matt and I'm here to find you the perfect holiday. If you love travelling as much as I do then you've come to the right guy! For me, it's more a way of life than a reward. Being the adrenaline junkie that I am, Bungee Jumping in New Zealand or Skydiving in Dubai is definitely at the top of this list. Visiting all these wonderful countries and taking time out to really immerse myself in their different cultures really does it for me. You know when you get that feeling of being a local - yeah? that's what travelling is all about. You never know who you might meet or what you'll get up to! I've travelled a LOT so I'm primed to give you "top notch" advice.

What I can help with?

You may be thinking "Okay Matt, how can you help find my perfect trip?" Well, the answer is I have a knack for finding bargains! Whether it's bespoke personal experiences, a trip that encompasses the epitome of luxury or a cheeky little weekend break. Also, I have a bit of a penchant for bagging a free upgrade or two. You're in safe hands with me!

Why use me?

First of all I'm human. You're not dealing with an algorithm that hikes up the price because you've visited the site more than once. I have a wealth of personal experience of travelling and can give you some cheeky tips to the places I've been. Besides that, I have access to deals that aren't always available online. Surely that should sway you!

My achievements

I'm just going to jump in and say that a little known fact about me is that I've beaten cancer FOUR times! My sense of pride overwhelms possibly every other achievement - it's made me a tough cookie, that's for sure! I have some fantastic industry led training from my partners & suppliers enabling me to confidently prescribe your perfect vacation.

The World Has Changed For The Better

Covid 19 has shown travellers that booking online is not as cheap as they thought. With many people waiting months for refunds and others waiting
even longer just to get through to speak with a human at the online travel provider,
the world has realised the value of the human connection.

Quality Advice

Our agents take the time to get to know you and what you want from your holiday. The investment in time means you get quality advice which allows you to book the most suitable holiday for your needs and budget.

Value for Money

It is a myth that booking online saves money. That may have been true at the turn of the century, but today, travel agents will often get you a better deal offline!

Personal Interest

Our personal travel assistants are building their own personal brands and only earn from bookings they make. If you have a great experience, you will come back to book again and recommend them to your friends.

Passion

Above all else, every personal travel assistant that offers a concierge service loves to travel, loves arranging for people travel and loves talking about travel.

5 Reasons To Book With Us

We don’t just let anyone become a Personal Travel Assistant for the Travel Concierge Club.
We have a rigorous selection process and only accept those that represent the very best the travel
industry have to offer. These are just 5 reasons why you should book with us.

01

Knowledge

Our PTAs have developed a wealth of knowledge through personal travel, extensive training with hotels, airlines, tourist boards, cruise lines and travel ancillary providers. This knowledge is being continuously refined as our consultants get feedback from their clients, continue to undertake more training and travel to the destinations themselves.

02

Experience

Working in travel allows every PTA to travel regularly on supplier organised familiarisation trips in addition to their own personal travel. This personal experience allows them to identify what products and services will be most suitable for each of their clients.

03

Leverage

We work with trade divisions of tour operators, airlines, hotels and other suppliers. Suppliers can afford to lose a single direct sell client, but they cannot afford to lose an agent that provides hundreds of bookings. In times like Covid 19, we leverage that position to secure refunds and changes for our clients ahead of the direct sell clients of the supplier.

04

Accessibility

You have a human face, name, and direct contact details for the person who will book your travel, make any amendments you need, sort out any individual requirements you may have whilst you are away and deal with any issues when they arise. You won’t have to worry about holding for hours and speaking to someone new every time you call in a foreign call centre!

05

Connections

Travel is an incestuous industry- people never leave, they just move around. Our PTAs develop relationships with hoteliers, airline managers, cruise reps and other industry professionals and leverage these relationships for added value benefit for their clients and also to sort things out when events like Covid 19 happen.